The National Institute of Certified Floor-Covering Inspectors (NICFI) is a non-profit association of independent floor covering inspectors. NICFI members are expert flooring failure analysts and expert witnesses in flooring problems and failures.
NICFI members are experienced in the inspection and failure analysis of woven carpet, broadloom carpet, resilient tile, rubber tile, cork tile, ceramic tile, resilient sheet vinyl, vinyl composition tile, LVT, hardwood, laminate, solid vinyl,

and specialty flooring materials.
NICFI members attend the annual NICFI Convention in Dalton, Georgia, to increase their knowledge and update their skills. The Annual Convention includes updates on indicative field testing procedures, tools, products and product defects. The NICFI is the only Non-Profit Association in the Flooring Industry with membership comprised solely of Certified Floor Covering Inspectors.










  Gerald Peckham


 Office 949 218-1905  * Cell 714 719-5023  *  Fax 949 218-1907    









Your Legal Representative




The acknowledged advantage of the impartial third party inspection is that it saves time and goodwill for all concerned. We take time to develop consumer confidence during the inspection resulting in acceptance of the findings. The credibility comes with F.C.I.S.-CA accurately in reported complaint that is not glossed over with boiler plate rhetoric.


All inspections will be performed in a timely manner and there will be immediate notification of any delays due to consumer constraints or any other factors.


Inspections are held in the strict confidence of an inspector/client relationship and only the commissioning party may authorize release of any information contained in such reports.


The affordable "Standard" inspection is thorough and complete with a written report and analysis either included or as an addendum. The emphasis is on a quality inspection from both the manufacture and consumers viewpoint with a reasonable fee schedule.


Our location between Venture and San Diego Counties gives us ready access to the entire

Southern California area with instant reports when necessary.


F.C.I.S.-CA is equipped to correct most on-site repairable problems such as spots, installation, roll crush, etc.


Our unchallenged credentials and many hours of court time have served our clients well. 
Reports are written to fully defended in court if necessary.


Seminars are available for retailers, sales representatives, claims personnel, or others with support material.


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Most floor covering wear problems are not due to an installation  error or material defect. It is due to the wrong product picked to use in the wrong environment and, or with the wrong maintenance program.  Additional thought in the selection process can avoid a severe financial loss and  disappointment.  The like crisis can appear in a very short period of time.   Preventing problems that are associated with wear can be fairly simple and requires some effort to know how today’s flooring products wear, and are to be maintained.  


It is necessary to:

  • Qualify the end use and end user
  • Qualify the product and its application
  • Establish expectations and meet or exceed them.
  • Put the right product in the right place and properly care for it so that its appearance is maintained, without problems or complaints.
  • Discover possible problems that can cause a flooring disaster
  • Learn proactive strategies to prevent or mitigate potential problems.
  • Develop a recovery plan to minimize downtime if a flooring crisis occurs.

List of related wear problems:

üWrong type of material

üWrong color

üWrong construction

üWrong specification

üWrong type of installation

üProduct not suitable for intended purpose

üLack of product understanding for how  and where to be used

üFailure to qualify the end use or user


This qualified service is offered free anytime.  If you need help, feel free to call  714.719.5023








CALIFORNIA STATE LICENSE C-15  Flooring Contractor #54-66-54


CALIFORNIA STATE LICENSE  C-54 Tile (Ceramic & Mosaic)



Installation, Sanding & Finishing


IICRC & NICFI Certifications

10/5-6, 2023

Mohawk Manufacture Tour & Training


CFI Certification & Testing 11/2021 Assist Flooring Installation & Repair 

w/Documentry @ FULLER La Mirada, CA  



10/3-5/2021 * Conference



Senior Certified Inspector #001076

Stone, Masonry & Tile Care


Odor Control



ADVANCED FLOORING SPECIALISTS Institute of Flooring Specialists






NALFA - North American Laminate Flooring Association





Flexible & Rigid Core Vinyl Tiles & Planks

Los Angeles 2019


NICFI National Institute Of Certified Floorcovering Inspectors

10/2019 Conference & Update Training


IICRC - Certified Stone, Masonry, & Ceramic Tile Cleaning

Director Dane Gregory




Dr. Loferski - Virginia Technical Director

Rynlart/Highgins - Tramex Meters

Lauridson/Daubler/Grant - SHAW INDUSTRIES

Paul Laurenzi - Delmhorst Mdeters

May 8-10 2017


Floor Covering Inspector Symposium - Las Vegas



NICFI - Inspectors Conference - Las Vegas

10/7 to 10/9/2015

Updates - Expert Witness Training


NICFI National Institute of Certified Floorcovering Inspectors

NICFI Inspector's Conference & Updated Training



NICFI National Institute of Certified Floorcovering Inspectors Confrence

Building Enviroinment-New Fibers-Standards=CAN FLOR-CSI






FIBER-CLEANING Certified Inspector

Carpet & Upholstery Cleaning


ARDEX Engineered Cements Certified Installer


KONECTO Endorsed Installer




DUPONT Orientation to DuPont Real Touch Flooring

Certificate Installer


FORMICA LAMINATES Certified Inspector



Fabricated Counter Tops & Sinks


CERTIFIED INSPECTOR National Education Services for Inspections




Forensic Engineering Technical Group Inspection Cert.



Mannington Vinyl-Wood-Laminate, Award, Formica, Pergo, Pickering, Universal, USA



DuPont, Interface, Laminate, Carpet, Cleaning, Concrete


IICRC -Institute of Inspection, Cleaning and Restoration Certification

* Certified Odor Control Technician




Stiles & Custom Building Products CERTIFIED INSTALLER


The Floor Inspectors Educational Guild

"The Science behind Ceramic Tile Flooring Inspections"



FIBER-CLEANING Certified Inspector




 Major Types Of Finish Issues / Capri Cork / Calculating Equalibriums In Wood

IVC US Mill Tour


Carpet Spot Dye Training (New Products) A&I Services & Dyers Guild



Schluter Systems

Ceramic & Stone Tile 2011 TCNA Tile Council Of North America

Industry Installation Standards & Studies

State of the Art Material & Installation Training



Inspectors Update 1/23-24/2012 Las Vegas

Field & Laboratory Testing

Ceramic Tile/Vinyl/Rubber/Linoleum/Issues



IICRC - Odor Control Certification



NALFA North American Laminate Flooring Association certification



NICFI Update Seminar w/ President-Liberty Mutual Insurance Co.

NICFI Update Seminar w/ Carey Mitchell @ SHAW Industries 10/18/2010

NICFI Update Seminar w/ Ron Smith @ Wagner Moisture Meters 10/19/2010

NICFI Update Seminar w/ Anthony Palandro RE: laminate coupling

NICFI Update Seminar w/ Ralph Godfrey RE: Mediation Skills 10/19/2010

NICFI Update Seminar @ Mohawk Mill Tour (GA Residential Carpet) 10/20/2010


KONECTO Endorsed Installer Program

Manufactures Installer#: TWSP-021110-05



NICFI National Institute of Certified Floorcovering Inspectors

Education Seminar 10/12-14/2009



Arbitration or Non-judicial Neutral

By Geo Calkins II  7/21/2009



Will Stoner - Inspector Training Services

Completed 8/2008 Las Vegas



ISU Inspector Education Course

Certificate Issued 4/2007


IICRC Institute of Inspection Cleaning & Restoration

FLOOR CARE TECHNICIAN Training & Examination

ISSUED 12/2006


National Services


Certificate Granted 4/2006



National Inspection Education Services

Completed Study 2/2006


ARDEX Engineered Cements

Education Program Moisture Control

Completed 9/2005

                                                CFI CERTIFIED FLOORING INSTALLERS

12th Annual Convention  


Wood Flooring Training & Education

Course Date 8/2005


DUPONT Orientation to DuPont Real Touch Flooring

Certificate Of Completion #11996

Studies Completed 3/2005



Inspection Training

Certificate Issued 3/2005




GRANTED 3/2005



Certificate of Achievement WOVEN INSPECTOR

Training Completion Date 7/20/2002



L&N Surell Inspection Training

Certificate Issued 6/2002



Forensic Engineering Technical Group

Expert Services For Construction Related Cases  5/2000



Certificate of Achievement Installation, Sanding & Finishing

Training School Class  2000-42,  3/2000



Institute of Flooring Specialists CERTIFIED INSPECTOR

Training Advanced Flooring Specialists Symposium

Included: Textile Performance Field Testing

Completion 3/2000


LAMINATE & ENGINEERED WOOD - L&N Inspection & Claims Training

Award, Formica, Pergo, Pickering, Universal, USA

Certificate Issued 8/1999



Product Knowledge - Independent Inspection School

Issued 9/1998


A.T.F. Conference / Symposium

Manufactures, Retailers, Installers, Cleaners & Insurance Claims Managers 1998

Forensisics & PHOTO COURSE



DuPont, Interface, Laminate, Carpet, Cleaning, Concrete

Presented 2/1997



Advanced Vinyl & Laminate Inspection Training

Certificate Issued   3/1998


PERGO - Perstorp Flooring

Inspection & Claims Training School

Certificate Issued 10/1997



Authorized Resilient flooring Claim Adjuster

Certificate Issued 6/1997



DuPont, Interface, Laminate, Carpet, Cleaning, Concrete

Presented 2/1997


A.T.F. Conference / Symposium

Inspectors & Claims Managers 1996


CIA Investigator-Washington Bureau Claims Settlements

Correction Consultation-Inspections Investigation-Adjusting Arbitration

June 1993



Carpet Inspectors Round Table

San Francisco 1993



Stiles & Custom Building Products Installation Clinic

Completion 8/1991



Studies C-54 Tile (Ceramic & Mosaic) #629440

Issued 9/1991



Major Carpet Problems - Round Table

Update -90  Portland Oregon 8/1990



Inspectors Symposium Hosted by DuPont

DuPont PLANT TOUR Newark, Delaware 1988



Studies C-15  Flooring #54-66-54

Since 11/1988



Certified Inspector - Senior Grade

Issued 5/1986



International Institute of Carpet & Upholstery Certification, Inc.

Certified Inspector Certificate of Completion 3/1986



Sheet Vinyl Installation Traning



Update to 11/2015

Pending additions


ADDITIONAL Certifications & Training


IICRC Institute of Inspection & Cleaning Restoration Certification-Senior Carpet Inspector-56905


Also certified by IICRC as a Master Cleaning & Textile Specialist & Master Fire, Smoke, & Water Damage Restorer, Carpet Cleaning, Commercial Carpet Cleaning, Odor Control,  Advance Spot Cleaning, Color Repair, Repair & Reinstallation, Color Repair, Upholstery Textile Cleaning Specialist, Rug Cleaning, Hard Surface Floor Cleaning Specialist,

Certified Floor Covering Installers Technical Inspector-Jim Walker


International Certification Registry-357

Certified Carpet Inspector

Advanced Flooring Specialists (Fred Gamble) Certified Commercial Carpet Inspector

Advanced Flooring Specialists (Fred Gamble) Certified Commercial Carpet Correction Specialist


L & N Services Certified Resilient & Laminate Floor Inspector

L & N Services Certified Hardwood Floor Inspector

L & N Services Certified Sink & Solid Surface Countertop Inspector

L & N Services Certified Carpet Inspector

Ceramic Tile Education Foundation Inspector Training -CTEF

National Oak Floor Manufacturer’s Association Training -NOFMA

National Wood Floor Association Certified Wood Floor Inspector-CP200805


Also trained by: Pergo, Formica, Alloc, Unilin, Bruce, Armstrong, Shaw, Mohawk, Congoleum, Mannington, CalFlor, Metro Floor, Tarkett, Witex, & Wood Floor Manufacturer’s Association  (NOFMA)


Memberships or training currently or in the past:


IICRC Certified Firm, National Institute of Certified Flooring Inspectors-Convention Update Training, 2003, 2004, 2005, 2006, 2007, & 2008, Flooring Consultants Inspector  Training Services Seminars & Workshops 2004, 2006, 2007, 2008, & 2009, CCIA, Member Carpet & Rug Institute, World Floor Covering Association, IICRC Certified Firm, International Society of Cleaning Technicians, ASCR-Association of Cleaning & Restoration, Certified  Fabric Institute



Acton, Adelanto, Aerial Acres, Agoura, Agoura Hills, Agua Dulce, Alhambra, Aliso Viejo, Alpine Forest, Alta Loma, Altadena, Anaheim, Anaheim Hills, Angelus Oaks, Apple Valley, Arcadia, Arco Station, Arco-plaza, Arlanza Village, Arleta, Arnold Heights, Arrowhead Farms, Artesia, Arvin, August F. Haw, Azusa


Bakersfield, Baldwin Hills, Baldwin Park, Baldy Mesa, Ballard, Banning, Bar Code Term Annex, Barrington, Barstow, Base Line, Bassett, Beach Center, Bear Valley Springs, Beaumont, Bell, Bell Canyon, Bell Gardens, Bellflower, Belltown, Belmont Shore, Beverly Hills, Bicentennial, Big Bear, Big Bear City, Big Bear Lake, Bixby Knolls, Bloomington, Bodfish, Bonsall, Boron, Bouquet Canyon, Box Canyon, Box Springs, Boyle Heights, Bradbury, Bradley International, Brea, Brentwood, Briggs, Bristol, Broadway Manchester, Brookhurst Center, Buena Park, Bulk Mail Center, Burbank, Buttonwillow


Cabrillo, Cajon Junction, Calabasas, Calabasas Hills, Caliente, Calif City, California City, Calimesa, Camarillo, Camp Pendleton, Canoga Park, Cantil, Canyon Country, Canyon Crest, Canyon Lake, Capistrano Beach, Carpinteria, Carson, Casa Blanca, Casitas Springs, Castaic, Center Ave, Century City, Cerritos, Charter Oak, Chatsworth, Cherry Valley, Chino, Chino Hills, Cimarron, City Of Commerce, City Of Industry, City Ranch, Claremont, Cmp Pendleton, Colton, Commerce, Compton, Cornell, Corona, Corona Del Mar, Costa Mesa, Coto De Caza, Covina, Cowan Heights, Crenshaw, Crestmore, Crestmore Heights, Crystalaire, Cucamonga, Cudahy, Culver City, Cuyama, Cyn Lake, Cypress


Dana Point, Del Kern, Del Sur, Del Valle Finance, Desert Lake, Devore Heights, Di Giorgio, Diamond, Diamond Bar, Dockweiler, Dominguez, Dove Canyon, Downey, Dowtown Carrier Annex, Duarte, Dunlap Acres


Eagle Rock, East Highland, East Irvine, East Long Beach, East Los Angeles, East Rancho Dominguez, Echo Park, Edendale, Edward, Edwards, Edwards Air Force Base, El Mirage, El Monte, El Segundo, El Sereno Car, El Toro, Elizabeth Lake, Encino, Etiwanda


Fair Oaks Ranch, Fairmont, Fallbrook, Fallsvale, Farmer Market, Federal, Fellows, Fillmore, Firestone Park, Flint, Flintridge, Fontana, Foothill Ranch, Forest Falls, Fort Macarthur, Fountain Valley, Four Corners, Foy, Frazier Park, Fremont Valley, Friendly Valley, Ft Macarthur, Fullerton


Garden Grove, Gardena, Gaviota, Gilman Hot Springs, Glassell, Glassell Park, Glendale, Glendale Galleria, Glendora, Golden Hills, Goleta, Gorman, Granada Hills, Grand Terrace, Green, Green Valley, Greenacres, Greenmead, Griffith


Hacienda Heights, Hancock, Hansen Hills, Harbor City, Hardman Center, Havilah, Hawaiian Gardens, Hawthorne, Hazard, Helendale, Hemet, Hermosa Beach, Hesperia, Hi Vista, Hidden Hills, Hidden Valley, Highland, Highland Park, Hinkley, Hodge, Holiday, Holly Park, Hollywood, Homeland, Huntington, Huntington Beach, Huntington Park


Indian Hills, Inglewood, Irvine, Irwindale, Isla Vista


Juniper Hills, Jurupa


Kagel Canyon, Keene, King, Kramer Junction


La, La Canada, La Canada Flintridge, La Conchita, La Crescenta, La Habra, La Habra Heights, La Habra Hts, La Mirada, La Palma, La Puente, La Tijera, La Tuna Canyon, La Verne, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Balboa, Lake Elizabeth, Lake Elsinore, Lake Forest, Lake Hughes, Lake Isabella, Lake Los Angeles, Lake Sherwood, Lake View Terrace, Lakeview, Lakewood, Lamirada, Lamont, Lancaster, Lane, Lawndale, Lb, Lebec, Leimert Park, Lennox, Leona Valley, Lincoln Heights, Littlerock, Lk Elsinore, Llano, Lockhart, Loma Linda, Lomita, Long Beach, Long Beach Shared Firm, Loraine, Los Alamitos, Los Angeles, Los Angeles Afb, Los Feliz, Los Nietos, Lucerne Valley, Lugo, Lynwood, Lytle Creek


Malibu, Manhattan Beach, Mar Vista, March Afb, March Air Reserve Base, Maricopa, Marigold, Marina Del Rey, Marine Corp Base, Market, Maywood, Meiners Oaks, Menifee, Mentone, Mesa Center, Metler Valley, Mettler, Midway City, Mint Canyon, Mira Loma, Miracle Mile, Mirada, Mission Hills, Mission Viejo, Modjeska, Modjeska Canyon, Mojave, Monarch Bay, Monarch Beach, Monolith, Monrovia, Montclair, Monte Nido, Montebello, Montecito, Monterey Park, Montrose, Moorpark, Moreno, Moreno Valley, Mount Wilson, Mountain Home Village, Mountain Mesa, Murrieta, Murrieta Hot Springs, Muscoy, Mv


N Hollywood, Naples, Neenach, New Cuyama, Newbury Park, Newhall, Newport Beach, Newport Coast, Norco, North Hills, North Hollywood, North Loma Linda, North Long Beach, Northridge, Norwalk, Nuevo


Oak Glen, Oak Hills, Oak Park, Oak View, Oakwood, Oceanside, Ojai, Ontario, Orange, Oro Grande, Oxnard


Pacific Palisades, Pacoima, Palmdale, Palms, Palos Verdes Estates, Palos Verdes Peninsula, Panorama City, Paramount, Pasadena, Pearblossom, Perris, Phelan, Phillips Ranch, Pico Heights, Pico Rivera, Pine Mountain Club, Pinon Hills, Placentia, Playa, Playa Del Rey, Playa Vista, Point Mugu Nawc, Pomona, Port Hueneme, Port Hueneme Cbc Base, Porter Ranch, Portola Hills, Portuguese Bend, Preuss, Pumpkin Center


Quail Valley, Quartz Hill


Rainbow, Rancho California, Rancho Cucamonga, Rancho Dominguez, Rancho La Tuna Canyon, Rancho Palos Verdes, Rancho Park, Rancho Santa Margarita, Redlands, Redondo Beach, Reseda, Rialto, Rimpau, Riverside, Robinson Ranch, Rolling Hills, Rolling Hills Estates, Romoland, Roosevelt Corner, Rosamond, Rosemead, Rosewood, Rossmoor, Rowland Heights, Rubidoux, Rvsd


San Bernardino, San Buenaventura, San Clemente, San Dimas, San Fernando, San Gabriel, San Jacinto, San Juan Capistrano, San Luis Rey, San Marino, San Pedro, Sand Canyon, Sandberg, Sanford, Santa Ana, Santa Barbara, Santa Clarita, Santa Fe Springs, Santa Monica, Santa Paula, Santa Rosa Valley, Santa Susana, Santa Western, Santa Ynez, Saratoga Hills, Saticoy, Saugus, Seal Beach, Sepulveda, Seven Oaks, Shadow Hills, Shafter, Sherman Oaks, Sherman Village, Sierra Madre, Signal Hill, Signal Hl, Silver Lake, Silver Lakes, Silverado, Simi Valley, Sleepy Valley, Smiley Heights, Soboba Hot Springs, Solvang, Somis, South, South El Monte, South Gate, South Laguna, South Main, South Pasadena, South San Gabriel, Spring Valley Lake, Stallion Springs, Stanton, Starlight Hills, Stevenson Ranch, Studio City, Sugarloaf, Sun City, Sun Valley, Sun Village, Sunkist, Sunland, Sylmar


Taft, Tarzana, Tehachapi, Temecula, Temple City, Terminal Island, Textile Boxes, Textile Finance, Thousand Oaks, Three Points, Toluca Lake, Topanga, Torrance, Trabuco, Trabuco Canyon, Trabuco Cyn, Tropico Village, Tujunga, Tustin


Ucsb Student Dorm Boxes, Univ Of Ca Santa Barbara, Universal City, Upland


Val Verde, Valencia, Valley Village, Valyermo, Van Nuys, Venice, Ventura, Verdemont, Vermont, Vernon, Veterans Admin, Veterans Administration, Victorville, View Park, Villa Park, Village, Vista Del Mar


Wagner, Walnut, Walnut Park, Weldon, West Adams, West Covina, West Hills, West Hollywood, West Los Angeles, West Toluca Lake, Westchester, Westlake Village, Westminster, Westvern, Whittier, Wilcox, Wildomar, Willow Springs, Wilmington, Wilshire-la Brea, Wilsona Gardens, Winchester, Windsor Hills, Winnetka, Woodland Hills, Wrightwood


Yorba Linda, Yucaipa, and vicinities.





  • F.C.I.S.-CA  is CERTIFIED by independent, accredited certification bodies recognized by the industry or profession, in which the inspector applies his knowledge and investigative skills.
  • F.C.I.S.-CA Investigates, evaluates and provides written and/or oral opinions regarding his findings that assist his commissioned client to reach decisions regarding a perceived or actual problematic condition.



  • F.C.I.S.-CA is a recognized expert, in a specialized field of endeavor, who provides counsel to his clientele regarding matters pertaining to his field of expertise. Some consultants may or may not be licensed. F.C.I.S.-CA is licensed and as a consultant, findings are "privileged communication" between the consultant and the Attorney/client.


EXPERT WITNESS: Federal Rules of Evidence, Rule 702 defines an F.C.I.S.-CA

  • Expert Witness as: EXPERT: "A person displaying special or knowledge arrived from training or experience"

WITNESS: "One who has an acquired a personal knowledge of something".

  • Once F.C.I.S.-CA consultant has been "designated as an expert"' in a legal matter, all of the consultants relative case files are open to "discovery" by the opposing attorney.



  • F.C.I.S.-CA Physically investigates and reads available documentation pertaining to the conditions and situations that F.C.I.S.-CA has been retained to evaluate.
  • F.C.I.S.-CA gather all necessary information in the form of, reports from others, photos, videotape, diagrams, plans and specifications that are necessary to reach an accurate assessment of all conditions that F.C.I.S.-CA will be required to testify about.
  • F.C.I.S.-CA prepares all information so that it can be accurately organized and if required be transmitted to the retaining attorney or the client.
  • F.C.I.S.-CA as needed educates the attorney/client regarding any and all aspects of your findings to ensure they have the most accurate and current information available to property evaluate the matter at hand. It will be necessary to provide your findings to the attorney or client at intermittent periods during the litigation process. This includes Deposition and Trial or arbitration testimony.
  • F.C.I.S.-CA  is prepared to present your entire case file in an organized manner and provide your best testimony at deposition (under oath) before one or more opposing Attorneys.
  • F.C.I.S.-CA   provides testimony (under oath) and your complete case file at trial. It is critically important that you are able to "paint a clear and concise picture" of the events, situations and conditions that you have observed during your investigation. It is your job to educate the judge and jury on the merits of your position and explain why your theories are valid and credible.



  • Education
  • Certifications
  • Training and job history
  • Specific need for your area of expertise



  • The ability to speak intelligently, accurately, and succinctly in regard to any matter in your field of F.C.I.S.-CA   expertise. The ability to communicate, in writing, all of your opinions pertaining to your Findings. The ability to teach and educate your attorney and others in regard to your expertise and the pertinent aspects of the case, so he may select the appropriate questions to ask that enables the him to reveal F.C.I.S.-CA expertise and create a clear and concise mental picture of the case circumstances .
  • F.C.I.S.-CA displays confidence in ability, credibility and is stubborn enough not to be intimidated by attorneys during aggressive direct and cross-examination.
  • F.C.I.S.-CA constantly works at developing and maintaining credibility prior to and during any F.C.I.S.-CA investigation, deposition, trial or arbitration.  
  • F.C.I.S.-CA expert/consultant plays an important role in litigation matters. F.C.I.S.-CA performs and the results of F.C.I.S.-CA investigation provides the basis for legal strategy in any litigation.



  • Education and certification
  • Experience
  • Compatibility/Consultant/Attorney/Partnership
  • Specific knowledge or unique area of expertise 


  • Education
  • Experience
  • Scarcity of other experts in your field of expertise
  • Prior experience - previous litigations



  • F.C.I.S.-CA   accesses the trior of facts to understand the evidence; or to determine responsibility or fault.
  • F.C.I.S.-CA   tells the truth that your evidence reveals.
  • F.C.I.S.-CA   assists the trior of fact to understand scientific, technical or other specialized knowledge & evidence to determine fault in regard to issues at hand, it F.C.I.S.-CA   legal responsibility to reveal, in a truthful manner, all of the information that you are requested to provide.
  • F.C.I.S.-CA   inspects, evaluates and determines the actual conditions both pro and con based on the facts as they are discovered and any industry standards and practices that are applicable.
  • F.C.I.S.-CA   evaluates all facts and conditions pertaining to the matter and advises the attorney/client of their options for defending or filing of any plaintiff action.
  • F.C.I.S.-CA   is typically prepared to develop extensive records consisting of written documents developed by F.C.I.S.-CA   and other parties pertinent to the case. This file will also contain physical evidence, photographs, videotape and tape recordings when applicable. The F.C.I.S.-CA   file is typically well organized to retrieve information for months or even years after the materials have been cataloged. F.C.I.S.-CA is certain to be questioned in regard to any relative document written, any previous testimony provided, and in all probability F.C.I.S.-CA   will be cross examined about any verbal opinions you have rendered that can be verified.



  • F.C.I.S.-CA   is professional dressed, "coat and tie is always worn at deposition or any court gathering".
  • F.C.I.S.-CA   is completely prepared to present your opinions and evidence.
  • F.C.I.S.-CA   always stays within the limits of your personal knowledge and area of expertise.
  • F.C.I.S.-CA   studies the question before providing an answer.
  • F.C.I.S.-CA   answers only questions that are asked, relatively without offering additional information.
  • F.C.I.S.-CA   always is credible and truthful.
  • F.C.I.S.-CA   does not argue with counsel.



  • Discredit personally and/or devalue the consultants area of expertise.
  • Tries to point out lack of experience.
  • Tries to make it appear that the expert is not qualified.
  • Makes it appear that the consultant is attempting to represent yourself as an expert in too many areas of expertise.
  • Attempt to draw you into providing information about the case that is outside the scope of your expertise.




1. Prestige

2. Excellent income potential

3. Challenging work



1. Highly pressurized work demands and time frames.

2. Attempting to deal in an organized manner with law firms that are generally unprepared and disorganized.

3. Long drawn out cases, many cases will take from 2 to 3 years to resolve, if they don't go to trial.

4. Substantial initial cash outlay for equipment and additional staff that may not be covered by the amount of the initial retainer.

5. Slow paying clients - be prepared to carry receivables from a minimum of 60 days to as long as 1 year. These receivables can often exceed $100,000.00.

6. Mandatory attention to excruciating detail. If you don't have the personal ability or talented staff that can perform this function you should not attempt to enter this area of endeavor.



  • Deposition - The process where by one or more attorneys are provided the opportunity to question the F.C.I.S.-CA   expert (under oath) and revue the entire case file. F.C.I.S.-CA   is typically fully prepared to provide your best testimony at deposition because any statements issued in deposition will become bound in a document that will encompass all of your findings and will be the benchmark for your testimony at time of trial
  • Mediation - a party selected jointly by plaintiff and defense that will work diligently with both parties and assist the negotiations that will enable both parties to reach an agreeable settlement.
  • Arbitration - Plaintiff and defendant appear before a judge or a judge pro-tern (often a practicing attorney who does not necessarily have experience in the subject matter of that case). There are two kinds of arbitration. Binding and non-binding. In each case the arbitrator hears all of the evidence and reaches a decision. The decisions of non-binding arbitration is subject to appeal. Binding arbitration means the decision is final and must be accepted by both parties.
  • Trial by Judge - All matters are tried before a single judge. Decisions in these matters are subject to appeal. Many small claims court actions are tried before a Judge or Judge pro-tern.
  • Trail by Jury - Evidence is presented by plaintiff and defendant before a Judge and Jury. The size of the jury can vary from 6 to 12 people. These decisions are subject to appeal in a higher court. The emotional and monetary rewards derived from the performance of expert services can be extremely gratifying. If one has the people skills, is highly organized and motivated to become a success, the profession of providing expert witness services can be one of the most emotionally rewarding and satisfying careers in the job market today. Just remember, F.C.I.S.-CA is not a mediocre expert.  




Quality of any type floor project depends on the type of material used, its intended environment, the installer’s education, his hands-on experience, passion for perfection, needed time for completion, and knowledge of care conveyed to the end-user.   The end of a Perfect Storm so-to-speak.   Calm waters are not always encountered throughout the process.   The experienced installer requires complete control and consentration over job-site environment, in order to perform his or her skills as per a work of art.   With time and experience, the want-a-be expert installer must encounter some pit-falls during his demanding learning-curve.   When the project falls short of perfect (beyond the specified product), is when the floor must be subjectively evaluated as to being within or not, reasonable acceptability relating to industry standards as generally defined. 


NOTE: Not all complaints fall within a particular written standard.


The complaint('s) are many times as many as the number of out-side objectors, or know-it-alls, who may have all chimed-in with their (professional or unprofessional) opinions and experiences.  This can be a major hump to get over, since the floor may be so near perfect, or nearest reasonable acceptability.   Well-done but not perfect projects can sometimes be deemed  with overall quality and within standards.   So, who is the one that finds a reasonably-experienced, arbitrator/consultant-inspector type.   The consumer may want to find an older local tradesmen or building contractor to privately find a solution to any  of the problems.   The installer should want to look for a reference from another who may have exceptionable confidence in a professional inspector/consultant.   In some case, all four participants in meeting might seem to create a party for arguments, if this type of event is tried.  A 3-party assignment given to an outside expert must better be sold to the consumer first.  A pre-conference interview might be needed for all to agree on the event and its cost &  shared responsibility going forward.   Consultation between the two parties must be a pre-paid invitation for the qualified, experienced, un-biased, flooring-inspector to be present.   There are not many who I would trust to make that attendance, but there are a few.   If he or she can be found first, it goes a long way to expediting the solution in an equitable manner.

“Over-thinking”, complex, on-site evaluations, is what we all well consider the definition of a flooring inspector. Our mental computer runs through possibilities formed by our experiences, and past analysis. Even some new ideas typically succumb to being absurd in practical ways. We may even contact our piers or associates for any possible different perspectives. Time of thought spent composing the reports seem to linger even after wetting the stamp. Unforeseen distractions can threaten “Over-thinking” to any assignment. Good inspectors, absorbed by thoughts of “Over-thinking” each investigation, have the most integrity for their honest recorded evaluations.  Inspection reports should also include what is not related to the cause of problem they are hired to investigate.


Anna Eleanor Roosevelt (11 October 18847 November 1962) was a social activist, first lady and the wife of US President Franklin Delano Roosevelt.

  • Do what you feel in your heart to be right — for you'll be criticized anyway. You'll be "damned if you do, and damned if you don't."
  • Understanding is a two-way street.
  • It isn't enough to talk about peace. One must believe in it. And it isn't enough to believe in it. One must work at it.
  • We have to face the fact that either all of us are going to die together or we are going to learn to live together and if we are to live together we have to talk.
  • To me who dreamed so much as a child, who made a dream world in which I was the heroine of an unending story, the lives of people around me continued to have a certain storybook quality. I learned something which has stood me in good stead many times — The most important thing in any relationship is not what you get but what you give.
  • Life was meant to be lived, and curiosity must be kept alive. One must never, for whatever reason, turn his back on life.
  • I think, at a child's birth, if a mother could ask a fairy godmother to endow it with the most useful gift, that gift would be curiosity.
  • When you cease to make a contribution, you begin to die.
  • I think that somehow, we learn who we really are and then live with that decision.
  • Friendship with oneself is all-important, because without it one cannot be friends with anyone else in the world.
  • When will our consciences grow so tender that we will act to prevent human misery rather than avenge it?
  • You get more joy out of the giving to others, and should put a good deal of thought into the happiness you are able to give.
  • I think I have a good deal of my Uncle Theodore in me, because I could not, at any age, be content to take my place by the fireside and simply look on.
  • It is not fair to ask of others what you are unwilling to do yourself.
  • Up to a certain point it is good for us to know that there are people in the world who will give us love and unquestioned loyalty to the limit of their ability. I doubt, however, if it is good for us to feel assured of this without the accompanying obligation of having to justify this devotion by our behavior.
  • The most important thing in any relationship is not what you get but what you give.
  • One's philosophy is not best expressed in words; it is expressed in the choices one makes. In stopping to think through the meaning of what I have learned, there is much that I believe intensely, much I am unsure of. In the long run, we shape our lives and we shape ourselves. The process never ends until we die. And, the choices we make are ultimately our own responsibility.
  • One thing life has taught me: if you are interested, you never have to look for new interests. They come to you. ... All you need to do is to be curious, receptive, eager for experience. And there's one strange thing: when you are genuinely interested in one thing, it will always lead to something else.
  • You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, "I have lived through this horror. I can take the next thing that comes along." ... You must do the thing you think you cannot do.
  • A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life, knowing that in this world no one is all-knowing and therefore all of us need both love and charity.
  • Happiness is not a goal, it is a by-product. Paradoxically, the one sure way not to be happy is deliberately to map out a way of life in which one would please oneself completely and exclusively.
  • It takes courage to love, but pain through love is the purifying fire which those who love generously know. We all know people who are so much afraid of pain that they shut themselves up like clams in a shell and, giving out nothing, receive nothing and therefore shrink until life is a mere living death. (1 April 1939)
  • I was one of those who was very happy when the original prohibition amendment passed. I thought innocently that a law in this country would automatically be complied with, and my own observation led me to feel rather ardently that the less strong liquor anyone consumed the better it was. During prohibition I observed the law meticulously, but I came gradually to see that laws are only observed with the consent of the individuals concerned and a moral change still depends on the individual and not on the passage of any law. (14 July 1939)
  • Little by little it dawned upon me that this law was not making people drink any less, but it was making hypocrites and law breakers of a great number of people. It seemed to me best to go back to the old situation in which, if a man or woman drank to excess, they were injuring themselves and their immediate family and friends and the act was a violation against their own sense of morality and no violation against the law of the land.
  • Will people ever be wise enough to refuse to follow bad leaders or to take away the freedom of other people?
  • No writing has any real value which is not the expression of genuine thought and feeling.
  • When life is too easy for us, we must beware or we may not be ready to meet the blows which sooner or later come to everyone, rich or poor.
  • I have a great belief in spiritual force, but I think we have to realize that spiritual force alone has to have material force with it so long as we live in a material world. The two together make a strong combination.
  • Sometimes I wonder if we shall ever grow up in our politics and say definite things which mean something, or whether we shall always go on using generalities to which everyone can subscribe, and which mean very little.
  • One should always sleep in all of one's guest beds, to make sure that they are comfortable.

I have never felt that anything really mattered but the satisfaction of knowing that you stood for the things in which you believed and had done the very best you could.

  • Long ago, I made up my mind that when things were said involving only me, I would pay no attention to them, except when valid criticism was carried by which I could profit.
  • One of the blessings of age is to learn not to part on a note of sharpness, to treasure the moments spent with those we love, and to make them whenever possible good to remember, for time is short.
  • At all times, day by day, we have to continue fighting for freedom of religion, freedom of speech, and freedom from want — for these are things that must be gained in peace as well as in war.
  • One of the best ways of enslaving a people is to keep them from education... The second way of enslaving a people is to suppress the sources of information, not only by burning books but by controlling all the other ways in which ideas are transmitted.
  • Only a man's character is the real criterion of worth.
  • I have never felt that anything really mattered but the satisfaction of knowing that you stood for the things in which you believed and had done the very best you could. (8 November 1944)
  • I have waited a while before saying anything about the Un-American Activities Committee's current investigation of the Hollywood film industry. I would not be very much surprised if some writers or actors or stagehands, or what not, were found to have Communist leanings, but I was surprised to find that, at the start of the inquiry, some of the big producers were so chicken-hearted about speaking up for the freedom of their industry.
    One thing is sure — none of the arts flourishes on censorship and repression. And by this time it should be evident that the American public is capable of doing its own censoring.
  • The film industry is a great industry with infinite possibilities for good and bad. Its primary purpose is to entertain people. On the side, it can do many other things. It can popularize certain ideals, it can make education palatable. But in the long run, the judge who decides whether what it does is good or bad is the man or woman who attends the movies. In a democratic country I do not think the public will tolerate a removal of its right to decide what it thinks of the ideas and performances of those who make the movie industry work.
  • What is going on in the Un-American Activities Committee worries me primarily because little people have become frightened and we find ourselves living in the atmosphere of a police state, where people close doors before they state what they think or look over their shoulders apprehensively before they express an opinion.
    I have been one of those who have carried the fight for complete freedom of information in the United Nations. And while accepting the fact that some of our press, our radio commentators, our prominent citizens and our movies may at times be blamed legitimately for things they have said and done, still I feel that the fundamental right of freedom of thought and expression is essential. If you curtail what the other fellow says and does, you curtail what you yourself may say and do.
    In our country we must trust the people to hear and see both the good and the bad and to choose the good. The Un-American Activities Committee seems to me to be better for a police state than for the USA.
  • The mobilization of world opinion and methods of negotiation should be developed and used by every nation in order to strengthen the United Nations. Then if we are forced into war, it will be because there has been no way to prevent it through negotiation and the mobilization of world opinion. In which case we should have the voluntary support of many nations, which is far better than the decision of one nation alone, or even of a few nations.
  • This is a time for action — not for war, but for mobilization of every bit of peace machinery. It is also a time for facing the fact that you cannot use a weapon, even though it is the weapon that gives you greater strength than other nations, if it is so destructive that it practically wipes out large areas of land and great numbers of innocent people.
  • If the use of leisure time is confined to looking at TV for a few extra hours every day, we will deteriorate as a people.
  • The arts in every field — music, drama, sculpture, painting — we can learn to appreciate and enjoy. We need not be artists, but we should be able to appreciate the work of artists.
  • If man is to be liberated to enjoy more leisure, he must also be prepared to enjoy this leisure fully and creatively. For people to have more time to read, to take part in their civic obligations, to know more about how their government functions and who their officials are might mean in a democracy a great improvement in the democratic processes. Let's begin, then, to think how we can prepare old and young for these new opportunities. Let's not wait until they come upon us suddenly and we have a crisis that we will be ill prepared to meet.
  • In times past, the question usually asked by women was "How can we best help to defend our nation?" I cannot remember a time when the question on so many people's lips was "How can we prevent war?"

  • There is a widespread understanding among the people of this nation, and probably among the people of the world, that there is no safety except through the prevention of war. For many years war has been looked upon as almost inevitable in the solution of any question that has arisen between nations, and the nation that was strong enough to do so went about building up its defenses and its power to attack. It felt that it could count on these two things for safety.
  • We face the future fortified with the lessons we have learned from the past. It is today that we must create the world of the future. Spinoza, I think, pointed out that we ourselves can make experience valuable when, by imagination and reason, we turn it into foresight.
  • A consciousness of the fact that war means practically total destruction is the reason, I think, for the rising tide to prevent what seems such a senseless procedure. I understand that it is perhaps difficult for some people, whose lives have been lived with a sense of the need for military development, to envisage the possibility of being no longer needed. But the average citizen is beginning to think more and more of the need to develop machinery to settle difficulties in the world without destruction or the use of atomic bombs.
  • We should begin in our own environment and in our own community as far as possible to build a peace-loving attitude and learn to discipline ourselves to accept, in the small things of our lives, mediation and arbitration. As individuals, there is little that any of us can do to prevent an accidental use of bombs in the hands of those who already have them. We can register, however, with our government a firm protest against granting the knowledge and the use of these weapons to those who do not now have them.
  • As long as we are not actually destroyed, we can work to gain greater understanding of other peoples and to try to present to the peoples of the world the values of our own beliefs. We can do this by demonstrating our conviction that human life is worth preserving and that we are willing to help others to enjoy benefits of our civilization just as we have enjoyed it.
  • Human resources are the most valuable assets the world has. They are all needed desperately.
  • There never has been security. No man has ever known what he would meet around the next corner; if life were predictable it would cease to be life, and be without flavor.
  • We must know what we think and speak out, even at the risk of unpopularity. In the final analysis, a democratic government represents the sum total of the courage and the integrity of its individuals. It cannot be better than they are. ... In the long run there is no more exhilarating experience than to determine one's position, state it bravely and then act boldly.
  • What we must learn to do is to create unbreakable bonds between the sciences and the humanities. We cannot procrastinate. The world of the future is in our making. Tomorrow is now.
  • Example is the best lesson there is.